Terms & Conditions


Welcome to Goodwill Furniture. By accessing our website or using our interior and carpenter services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging with our services.

1. General

Goodwill Furniture provides interior design and carpenter services across Pune. These Terms & Conditions govern all interactions, service agreements, quotations, and projects undertaken by us. By hiring our services, you acknowledge that you have read, understood, and agreed to these terms.

2. Services

We offer interior work, custom furniture manufacturing, carpentry services, renovation, repair, and related services. All services are provided based on the scope discussed and finalized with the client. Any changes requested after confirmation may result in additional charges and timeline adjustments.

3. Quotations & Pricing

  • All quotations provided are based on initial discussions, site visits, and client requirements.
  • Prices may vary if there are changes in design, materials, measurements, or scope of work.
  • Goodwill Furniture reserves the right to revise pricing if unforeseen circumstances arise during execution.

4. Payments

  • Advance payment is mandatory before commencement of work.
  • Remaining payments must be made as per the agreed payment schedule.
  • Delayed payments may result in work stoppage or project delays.
  • Payments once made are non-refundable unless explicitly agreed in writing.

5. Project Timelines

Project timelines are estimated and may vary due to factors such as material availability, site conditions, client approvals, or unforeseen circumstances. Goodwill Furniture will make reasonable efforts to complete the work within the estimated timeframe but is not liable for delays beyond its control.

6. Materials & Quality

We use materials as agreed upon in the quotation or contract. Minor variations in color, texture, or finish may occur due to natural characteristics of wood and other materials. Such variations shall not be considered defects.

7. Client Responsibilities

  • The client must provide accurate information, measurements, and site access.
  • Necessary approvals, permissions, and utilities (electricity, water, etc.) must be arranged by the client.
  • Delays caused due to lack of access or approvals will not be the responsibility of Goodwill Furniture.

8. Cancellations & Termination

  • Order cancellations after confirmation may incur cancellation charges.
  • Goodwill Furniture reserves the right to terminate services if payment terms are violated or if cooperation from the client is not provided.

9. Warranty & Maintenance

Any warranty on workmanship or materials will be specified separately if applicable. Normal wear and tear, misuse, or damage caused by external factors are not covered under warranty.

10. Liability

Goodwill Furniture shall not be liable for indirect, incidental, or consequential damages arising from the use of our services. Our liability, if any, shall be limited to the value of the services provided.

11. Intellectual Property

All designs, drawings, images, and content shared by Goodwill Furniture remain our intellectual property unless otherwise agreed in writing. Unauthorized use or reproduction is prohibited.

12. Privacy

Client information shared with us is kept confidential and used only for service-related purposes. We do not share personal data with third parties without consent, except as required by law.

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Pune, Maharashtra.

14. Changes to Terms

Goodwill Furniture reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be effective once published on our website.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact Goodwill Furniture through the details provided on our website.

By using our services, you confirm your acceptance of these Terms & Conditions.